According to the instructions in the collection kit, depending on the type of collection kit, do not eat, drink, smoke, brush your teeth or chew gum for an hour or 30 minutes before collecting the sample, otherwise you will contaminate the sample. In the instructions, you will also find a recommendation to take the sample for yourself or your loved ones, ideally in the morning after waking up, when the risk of biological contamination of the sample is the lowest. The method of sampling, storage of the sample and delivery of the sample to us is described in the instructions in the sampling set. When personally delivering the sample to us, always agree in advance on the method of delivery so that the conditions for storing the sample are observed. If there is a situation where the results cannot be delivered, we will send you one new test for free. If any of the results are inconclusive, we will repeat the testing in the laboratory based on your request.